Introduction

Welcome to BreezeOn. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our products, make a purchase, or otherwise interact with us. For the purposes of this Privacy Policy, "you" and "your" refer to you as the user, whether you are a customer, website visitor, or another individual whose information we have collected.

By accessing or using our products, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access our products.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will post the revised Privacy Policy on the Site and update the "Effective Date." Any changes will take effect immediately upon posting.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide and improve our Services. The information we collect depends on how you interact with us. In addition to the specific uses outlined below, we may use your information to:

• Communicate with you.
• Provide, maintain, and improve our Services.
• Comply with legal obligations.
• Enforce our terms of service.
• Protect our rights and the rights of our users.

What Personal Information We Collect

The types of personal information we collect depend on your interactions with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of information we collect:

Information We Collect Directly from You

When you use our Services, you may provide us with:

• Contact Details: Name, address, phone number, and email address.
• Order Information: Billing and shipping addresses, payment confirmation, email, and phone number.
• Account Information: Username, password, and security questions.
• Customer Support Information: Details you provide when contacting us for support.

If you choose not to provide certain information, you may not be able to access specific features of the Services.

Information We Collect About Your Usage

We automatically collect Usage Data through cookies, pixels, and similar technologies. This may include:

• Device and browser information.
• IP address and network connection details.
• Interactions with our Site and Services.

Information We Obtain from Third Parties

We may receive information from third parties, such as:

• Service Providers: Companies like Shopify that support our Site and Services.
• Payment Processors: Information necessary to process payments and fulfill orders.
• Advertising Partners: Data collected through online tracking technologies.

How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing Products and Services: To process payments, fulfill orders, manage your account, and facilitate returns or exchanges.
• Marketing and Advertising: To send promotional communications and show you relevant ads.
• Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity.
• Communications and Service Improvement: To provide customer support and enhance our Services.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and deliver targeted advertising. You can manage cookies through your browser settings, but disabling them may affect the functionality of our Services.

How We Disclose Personal Information

We may disclose your information in the following circumstances:

• Service Providers: Vendors who assist with IT, payment processing, shipping, and customer support.
• Business and Marketing Partners: To provide services and advertise to you.
• Legal and Compliance: To comply with legal obligations, enforce terms of service, or protect our rights.
• Business Transactions: In the event of a merger, acquisition, or bankruptcy.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing any personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16. If you believe we have collected such information, please contact us to request its deletion.

Security and Retention of Your Information

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is completely secure. We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access/Know: Request access to the information we hold about you.
• Delete: Request deletion of your information.
• Correct: Request correction of inaccurate information.
• Portability: Request a copy of your information or its transfer to a third party.
• Opt-Out: Withdraw consent or opt out of marketing communications.

To exercise these rights, contact us using the details below.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence. We use appropriate safeguards, such as Standard Contractual Clauses, to ensure your data is protected.

Complaints

If you have concerns about how we handle your information, please contact us. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: contact@breezeon.com.au

Phone: 0452121650

Address: Oak Flats, NSW, ZIP-2529, Australia